Legal & Policies
Last updated: April 2026
What We Collect
Only what's needed to support your recovery
- Account information: name, email address
- Recovery profile: substances, goals, preferences (you control this)
- Usage data: journal entries, mood check-ins, goal progress
- App interactions: features used, session duration (anonymized)
- Device info: OS, browser type for technical support only
We never collect Social Security numbers, financial data, or precise GPS location without explicit permission.
How We Protect It
- All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Journal entries and mood data are treated as sensitive health information
- AI conversations are processed securely and not used to train external AI models
- Access is role-based — only you can read your personal recovery data
- Regular security audits and penetration testing
What We Never Do
- Sell your personal data to any third party — ever
- Share your recovery details with employers, insurers, or family without your consent
- Use your journal entries or mood data for advertising
- Transfer data outside compliant jurisdictions without safeguards
- Store payment card data (handled by PCI-DSS certified processors)
Your Rights
- Access: Request a full export of all your data at any time
- Correction: Update inaccurate information in your profile
- Deletion: Request immediate permanent deletion of all your data
- Portability: Receive your data in a machine-readable format (JSON/CSV)
- Opt-out: Disable analytics tracking at any time in profile settings
To exercise any of these rights, submit a request via the Support page and select "Data / Privacy Request."