Legal & Policies

Last updated: April 2026

What We Collect

Only what's needed to support your recovery

  • Account information: name, email address
  • Recovery profile: substances, goals, preferences (you control this)
  • Usage data: journal entries, mood check-ins, goal progress
  • App interactions: features used, session duration (anonymized)
  • Device info: OS, browser type for technical support only

We never collect Social Security numbers, financial data, or precise GPS location without explicit permission.

How We Protect It

  • All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Journal entries and mood data are treated as sensitive health information
  • AI conversations are processed securely and not used to train external AI models
  • Access is role-based — only you can read your personal recovery data
  • Regular security audits and penetration testing

What We Never Do

  • Sell your personal data to any third party — ever
  • Share your recovery details with employers, insurers, or family without your consent
  • Use your journal entries or mood data for advertising
  • Transfer data outside compliant jurisdictions without safeguards
  • Store payment card data (handled by PCI-DSS certified processors)

Your Rights

  • Access: Request a full export of all your data at any time
  • Correction: Update inaccurate information in your profile
  • Deletion: Request immediate permanent deletion of all your data
  • Portability: Receive your data in a machine-readable format (JSON/CSV)
  • Opt-out: Disable analytics tracking at any time in profile settings

To exercise any of these rights, submit a request via the Support page and select "Data / Privacy Request."